Cancellation policy

Pre-Order Policy

By placing a pre-order with us, you acknowledge and agree to the following terms:

All pre-order purchases are final. Once your order has been placed, it cannot be cancelled, changed, or refunded under any circumstances. This is because your item is reserved and produced specifically based on your order.

Pre-order items are subject to estimated shipping timeframes. While we do our best to meet these timelines, delays may occur due to manufacturing or shipping factors outside of our control.

By completing your purchase, you agree to these terms and understand that you are securing your item in advance.

If you have any questions before placing your order, please contact us — we’re happy to help.